When will I get my Loud Bicycle horn?

New Loud Bicycle horn orders ship every Tuesday and Friday at 8:00 AM Eastern Time. Orders placed after 8am EST Tuesday will ship on Fridays, and orders placed after 8am EST Friday will ship on the following Tuesday.

Once your horn ships you will receive a tracking number by email.

Estimated shipping times from shipment day by region after shipment is sent:
  • US: 1-2 days
  • Europe (except Sweden), Canada 1-2 weeks
  • Sweden 1 month
  • Australia, East Asia 3-4 weeks.
  • South America, Southeast Asia, Middle East up to one month.

For International Customers: If the above amount of time has passed and you still have not received your horn, please contact your local carrier as they may be holding the package for payment. The cost of your horn does not include any customs fees, which vary by country, and may need to be paid separately before the package can be turned over to you.




Does your warranty cover theft?

Our warranty does not cover theft. Though our security bolts are theft resistant, they are not theft-proof. The safest way to maintain your horn is to use the thumbscrew and take it with you with you when you leave your bike.



What shipping service do you use?

We ship all horns via USPS. Horns shipping internationally are first processed by USPS then when they leave the US they are are processed by the local national postal service specific to each country.



What accessories are included in the box?

Our horns come with everything you need: The horn itself, a button with a 2.5 ft. button cable, a mini-USB charging cable, a mounting bracket to mount the horn to a bike, and our Mini model comes with a thumbscrew for quick release of the horn for easy charging.

Our included mini-USB cable fits any standard wall charger block between 0.5A-0.9A, but our package no longer includes an AC wall charger. If you do not have a charging block at home, you can add our charging block to your order. It is also possible to charge the horn with the USB port on your computer. 

A few other extras you can add on include an extension cable, and extra mount, or security bolts.




How long does the battery last? Will I need to buy a new one?

All of our LoudBicycle horns contain a 6 volt, 500mah lithium-ion battery which provides 10 amps of current, and is fully rechargeable. Our batteries can last up to 3 months on a single charge, at which time you can charge the battery via the included USB cable.




Does the horn detach from the bike so I can charge it inside my home?

The Loud Mini horn easily detaches from the bike using a thumbscrew, which is included in your order. For a more permanent mount, we recommend our security bolts, but for easy removal for charging, the thumbscrew is perfect.

The Loud Classic is not easily removable, so if portable charging is a priority for you, we would recommend our Loud Mini. If you cannot bring your Loud Classic to an outlet, another option would be to charge it via the USB cable and a portable charging unit.




How loud is the LoudBicycle horn at certain distances?

The sound should be the same as a standard car because we are using actual car horn models!

One of our customers made a nice video that includes the sound from different distances. We hope that's helpful.




What is the frequency of the LoudMini/LoudClassic?

The exact frequency may vary slightly from horn to horn, but it will always sound like a car. You can also hear the sound more in one of our videos here.

Both the Loud Mini and Loud Classic honk at 125 decibels, so they're loud! Our horns were designed to sound like car horns.




What is the length of the button cable / extension cable?

The length of the cable from the button to the horn is 2.5 ft (76cm) and we sell extension cables that are the same length, 2.5 ft. You can string together as many as you need.




Where can I put my button?

Anywhere you feel comfortable accessing it! Because our button attached with a velcro strap, you can attach it to flat handlebars or any curved edge of drop bars without issue.



What are the dimensions for the Loud Mini?

What are the dimensions for the Loud Mini?

Below are all the dimensions for the Loud Mini:

  • Width (A): 6.0 in (153 mm)
  • Height (B): 4.8 in (122 mm) [including mounting tab]
  • Depth (C): 2.4 in (61 mm)
Loud Mini dimensions



Where can I put my Loud Mini? Will it fit my handlebars?

The Loud Mini fits on standard handlebars with an aluminum attachment. If the diameter of your handlebars varies, it is important to place the mount on the widest part of the handlebars, and not on a curved edge. The Loud Mini mounting is compatible with GoPro ® allowing for many mounting options using aftermarket components.

The Loud Mini fits on any handlebar in only half an inch of horizontal space. The standard clamp works for tubes up to 1.5 inches in diameter; thinner tubes may need extra padding for a tight fit. For larger tubes, additional hardware may be required. About 6x4x2.5 inches (15x10x6 cm) of clearance is needed below the handlebar. Loud Mini has very flexible options for mounting and is compatible with GoPro mounts. Our flip flop mount will enable even greater mounting possibilities.

 




Will temperature affect the performance of my LoudMini horn?

We have found our Loud Mini horn to be rather robust in a variety of weather conditions. Our horn can be used in the rain, sleet, and snow, only feeling the effects of temperatures on performance below 10-15º F. In contrast, air horns such as AirZound starts to lose performance at around 40ºF. We do recommend that our horns be stored inside when the weather goes below freezing.



Where can I order the orange Loud Mini?

We only have the horn available in black right now, but we have two alternative site options to get the orange, or another color of your choosing:

You can also buy a front plate at-cost directly from this website.
Provided you have access to a 3D printer, we can provide the 3D files which will allow you to 3D print the horn in any color you like: Here is the 3D printable STL and here is this editable Solidworks file.




I’m so excited to take my Loud Classic out of the box!

We are so excited for you to get it on your bike! Careful to pull it out by the “ears” like shown here so you don’t twist the speaker parts



What are the dimensions for the Loud Classic?

What are the dimensions for the Loud Classic?

Below are all the dimensions in inches:

  • Width speaker to speaker (A): 7.75 in
  • Width of unit edge (B): 5.25 in
  • Width of one speaker (C): 2.25 in
  • Height of full unit (D): 5 in
  • Height of one speaker (E): 3.5 in
cycle horn classic dimensions



Where can I put my Loud Classic?

We like attaching the Loud Classic horn to a stem, but depending your bike you can attach it to either the top tube or the down tube. The location on the tube where it is attached must be no more than 1.5 inches wide and no more than 1.8 inches in height. The tube need not be circular, the rubber shims will provide a tight fit for a variety of shapes and also protect the paint.




Can I paint my Loud Classic a different color?

Yes you can spray paint your horn any color as long as it matches your bike. Here’s a great example.




Can I use Loud Bicycle on a non-bicycle, like a scooter?

As cautioned in our user manual, LoudBicycle is not recommended for use on motorcycles, mopeds, baby carriages, planes, trains, boats… or cars. These use cases will void your warranty, so please use good judgement and caution.



I lost my User Manual. Do you have an electronic copy?

Yes! You can access our electronic copy of the user manual right here.



What is your return policy?

Our return policy is that we will gladly accept returns within 30 days if our horn is found to be defective. If our horn stops working within six months with normal use, we can facilitate repairs free of charge. We do not accept returns on horns which are functional.

We are a small company and thus cannot afford to ship and reship and restock the horns when they are working well, so we are always open for questions from prospective customers, to make sure our horn is the best fit for you. So if you have any further questions (about loudness, usability, mounting, weatherproofing, etc.), please email info@loudbicycle.com. Our inbox is always open!

If your horn is eligible for a refund, meaning you haven't put the horn on your bike or damaged the packaging then we can provide a refund, minus our $30 restocking fee per unit.




What is your warranty policy?

Loud Bicycle, LLC (“Loud Bicycle”) warrants to the original purchaser of this Loud Bicycle horn system, including peripheral equipment, (the “Product”) against any material defects in materials and workmanship during the following warranty periods beginning from the date the original purchaser received the Product: (i) the Product (except for the rechargeable battery) – six (6) months and (ii) the rechargeable battery – ninety (90) days. Loud Bicycle’s entire liability and the exclusive remedy under this warranty will be to repair or replace the Product or defective part in accordance with the procedures defined below. Repair or replacement of the Product or any defective part will not extend the applicable warranty period.

If any fault or defect with the Product arises, the original purchaser must notify Loud Bicycle during the warranty period and provide the proof of shipping date, product model, and details of the defect via email to support@loudbicycle.com. Loud Bicycle will provide service information or shipping instructions, and if requested by Loud Bicycle, the Product must be shipped prepaid to the address provided. If the Product is covered by this warranty, Loud Bicycle will repair or replace the Product and ship back to the original owner. If the Product is not covered by this warranty, an estimate of charges will be furnished by Loud Bicycle before any repairs are made. Loud Bicycle reserves the right to replace any repairable parts with new or refurbished parts. In no event shall Loud Bicycle be held responsible for any other costs, charges, expenses, losses or damages (direct, indirect or otherwise), of any kind whatsoever arising out of a defective Product.

The warranty does not apply to any Product (i) that is not installed (or Loud Bicycle believes to have not been installed) in compliance with the applicable Product documentation; (ii) on which the original identification marks have been removed or modified; or (iii) that has been modified, adjusted, repaired or disassembled by any party other than Loud Bicycle or its approved subcontractors and retailers.

Further, this warranty does not apply to, and Loud Bicycle shall not be liable for: (i) damage due to accident, negligence or misuse; (ii) any defect in, or failure of, the external electrical supply to the Product; (iii) any defect of, or caused by, parts not supplied by Loud Bicycle; (iv) normal wear and tear resulting from use and exposure to the elements; or (v) any other issue that does not result from a material defect in materials and workmanship.

THIS WARRANTY IS THE ONLY WARRANTY MADE AND THE EXCLUSIVE REMEDY AVAILABLE WITH RESPECT TO THE PRODUCT. LOUD BICYCLE SHALL NOT BE RESPONSIBLE FOR LOSS OF THE PRODUCT OR FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR EXPENSES ARISING FROM THE PRODUCT, OR FOR LABOR OR OTHER COSTS RELATED TO INSTALLATION OR REMOVAL, OR COSTS OF REPAIRS BY OTHERS, OR FOR ANY OTHER EXPENSE NOT SPECIFICALLY STATED ABOVE. IN NO EVENT WILL LOUD BICYCLE’S LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTIES, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR USE OR FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. THIS WARRANTY IS NOT TRANSFERABLE, AND SHALL BE NULL AND VOID IN THE EVENT OF ANY TRANSFER OF OWNERSHIP OF THE PRODUCT.


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© Loud Bicycle, Inc. 2020.
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Loud Bicycle, Inc.
50 Milk St.
Boston, MA 02109